Effective Date: 02/20/2026
PanaceaCare values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Panacea Care LLC, operating under the brand name PanaceaCare, collects, uses, and safeguards information when you visit our website: mypanaceacare.com
If you have questions regarding this policy or your personal information, please contact us at:
Email: care@mypanaceacare.com
Phone: (484) 524-2636
1. About PanaceaCare
PanaceaCare is a home care service operated by Panacea Care LLC, a Pennsylvania-registered company providing compassionate, non-medical home care services.
Our website is intended to provide information about our services and to allow individuals and families to contact us for consultations and support.
2. Information We Collect
When you visit our website, we may collect two types of information:
A. Personal Information
Personal information is information that can identify you individually.
This may include:
• Name
• Phone number
• Email address
• Mailing address
• Information you provide in contact forms or consultations
We collect personal information only when you voluntarily provide it, such as when you:
• Contact us through the website
• Request information or services
• Schedule a consultation
• Sign up to receive communications
B. Non-Personal Information
We may collect certain technical information automatically when you visit our website.
Examples include:
• IP address
• Browser type
• Device information
• Pages visited
• Website usage data
This information helps us improve website performance and user experience.
3. Cookies and Website Tracking
PanaceaCare may use cookies or similar technologies to enhance website functionality and understand how visitors interact with our website.
Cookies help us:
• analyze website traffic
• remember user preferences
• improve website functionality
You may disable cookies through your browser settings if you prefer not to accept them.
4. How We Use Your Information
PanaceaCare uses collected information to:
• Respond to inquiries and consultation requests
• Communicate with individuals about services
• Improve website functionality and user experience
• Maintain internal records and service delivery
• Send service updates or relevant communications
We do not sell or rent your personal information to third parties.
5. Sharing of Information
PanaceaCare may share limited information with trusted service providers who assist us with:
• website hosting
• customer communication tools
• scheduling systems
• payment processing
These providers are required to safeguard the information they receive.
We may also disclose information if required by law or to protect the rights, safety, or property of PanaceaCare or others.
6. Mobile Information and SMS Communications
PanaceaCare may communicate with individuals via SMS text messaging for purposes such as:
• appointment reminders
• consultation scheduling
• service updates
• relevant informational communications
Consent:
By providing your phone number and opting into text communications, you consent to receive SMS messages from PanaceaCare.
Message and data rates may apply.
Opt-Out:
You may opt out of receiving SMS messages at any time by replying STOP.
Support:
Reply HELP for assistance or contact us at (484) 524-2636.
Mobile information will not be shared with third parties for marketing or promotional purposes. Opt-in data and consent records are not shared with any third parties.
7. Data Security
PanaceaCare maintains reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
Access to personal information is limited to authorized personnel who require the information to provide services.
8. HIPAA and Health Information
This website Privacy Policy applies only to information collected through our website.
If you become a client of PanaceaCare, your health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA).
Any protected health information (PHI) collected during care services will be governed by PanaceaCare’s HIPAA Notice of Privacy Practices, which will supersede this website policy where applicable.
9. Children’s Privacy
PanaceaCare does not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take steps to delete it promptly.
10. Your Privacy Rights
You may request to:
• Access personal information we have about you
• Correct inaccurate information
• Request removal from communication lists
• Opt out of marketing communications
Requests may be submitted to:
care@mypanaceacare.com
11. Changes to This Policy
PanaceaCare may update this Privacy Policy periodically. When updates occur, the revised policy will be posted on this page with a new effective date.
We encourage you to review this policy periodically.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
PanaceaCare
Operated by Panacea Care LLC
1 E Broad St Suite 130
Bethlehem, PA
Email: care@mypanaceacare.com
Phone: (484) 524-2636